1 How can I register smartport user ?
  • Select “Register” and enter the relevant information
  • Click “Register” to complete
2 How can I download smartport app on my phone ?

ANDROID:

=> Access “GMD SMARTPORT” on CH PLAY

APP STORE (IOS):

=> Please contact the technical department (Mr. Tuan – 0936.713.996) to receive the code and redeem it on the App Store to download the application

3 How can I register the order to unload containers on smartport ?

Step 1: Select voyage/call

Step 2: Enter shipper information:

  • Shipper
  • Representative name, Contact phone number
  • Notes (if any)

Step 3: Select method of transportation:

  • Truck or Barge

Step 4: Add container informations (select “Add container” icon)

  • Booking Number
  • Brand
  • Port of discharge
  • Port of destination
  • Number of trailers
  • Driver’s name
  • ID number
  • Phone number
  • Container number
  • ISO size
  • Weight (VGM)
  • Cargo name
  • Seal number of shipping line
  • Customs seal number

Step 5: Press save button and close

Step 6: Calculate fees

  • After filling in all information, press the “Next” button to move to billing section
  • Enter Tax Code to pop-up invoice
  • Check the invoice information again, click “Confirm payment” to issue the invoice or “Save order” to pay later
  • For Tax Codes to pay later, customers can choose “Pay later” or “Confirm payment”

Step 7: Payment

  • Choose one of the payment methods: Internet Banking, Master Card, Momo Wallet or Gemadept Wallet
  • Enter cardholder information: Card Number, Issuance Date, Cardholder Name
  • OTP code verification
  • With the option to pay later can skip this step
  • After payment, the system will issue customers a draft invoice at the same time. We will send an email confirmation and pending approval status

Step 8: Approval

  • After receiving notification in pending, staffs will base on customer’s attached documents and click approval
  • After approval, it is possible to view, print and perform tasks. Concurrently, system will issue an e-invoice, QR code to customer’s email address
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